Shipping Policy

Last updated: 12 September 2026

Thank you for shopping with History Front.

We offer free standard shipping worldwide and work with a global network of production and fulfilment facilities to get your order to you as efficiently as possible.

Many History Front products are produced individually after your order is placed. This means your order goes through both a production period and a delivery period before arriving with you.

Free Worldwide Shipping

History Front currently offers free standard shipping worldwide on eligible orders.

There is no minimum order value required unless otherwise stated on our website or during a specific promotion.

Where alternative or upgraded delivery services are available, any additional cost will be clearly displayed at checkout.

Certain specialist products, antiques, oversized products or other exceptional items may have separate shipping arrangements. Where this applies, it will be clearly stated on the relevant product page or at checkout.

Production & Fulfilment

Most History Front apparel, mugs, posters and other printed products are made to order.

Production usually takes approximately 2–5 business days before your order is dispatched.

Production times are estimates and may occasionally be longer during particularly busy periods, holidays, stock shortages or due to circumstances outside our reasonable control.

As soon as your order has been produced and dispatched, you'll normally receive a shipping confirmation email containing your tracking information where tracking is available.

Local & Global Fulfilment

History Front works with production facilities around the world.

Where possible, we aim to fulfil your order from a suitable production facility close to your delivery location. This helps us deliver orders more efficiently and reduces unnecessary long-distance transportation.

The exact production facility used may depend on your location, product availability, garment colour, size, production capacity and other fulfilment requirements.

Because of this, your order may occasionally be fulfilled from a different country or region.

Estimated Delivery Times

Delivery times vary depending on your location, the product ordered, the production facility used and the shipping carrier.

Your total estimated delivery time consists of:

Production time + Shipping time = Estimated delivery time

Most printed products are normally produced within approximately 2–5 business days, after which they are handed to the shipping carrier.

Shipping times then vary by destination.

Any delivery dates shown during checkout, in your order confirmation or through your tracking information should be treated as estimates unless expressly stated otherwise.

Please allow additional time during particularly busy periods such as Christmas and other major holidays.

Order Tracking

Once your order has been dispatched, we'll normally send you a shipping confirmation email containing tracking information where tracking is available for your shipment.

You can use this information to follow the progress of your delivery.

Please allow a short period after dispatch for tracking information to become active, as carriers may take time to scan your parcel into their network.

If your order contains multiple products, it may occasionally be sent in more than one package. In this situation, you may receive separate tracking information for each shipment.

Multiple Packages

Because History Front products may be produced at different facilities, items from the same order can occasionally arrive separately.

For example, a T-shirt and a mug may be produced at different facilities and dispatched in separate packages.

Don't worry if part of your order arrives before the rest. You may receive separate shipping notifications and tracking information for each package.

There is no additional standard shipping charge to you where we split an eligible free-shipping order into multiple shipments.

Delivery Delays

While we aim to get every History Front order to you as quickly as possible, occasional delays can occur.

These may be caused by:

• Carrier delays

• Customs processing

• Severe weather

• Public holidays

• Peak seasonal demand

• Stock availability

• Production delays

• Incorrect or incomplete delivery information

• Events outside our reasonable control

If your estimated delivery date has passed and your tracking has not updated for several business days, please contact us at service@historyfront.com and we'll investigate.

Lost Orders

If you believe your order has been lost in transit, please contact us.

We'll investigate the shipment with our fulfilment and delivery partners.

Where an order is confirmed as lost in transit, we'll work with you to provide an appropriate replacement or refund at no additional cost, subject to the circumstances of the order and your statutory rights.

Damaged Orders

If your order arrives damaged, defective or incorrectly produced, please contact us as soon as possible at service@historyfront.com.

Please include:

• Your order number

• A description of the problem

• Clear photographs showing the damage or issue

Where a product is confirmed as damaged, defective, misprinted or incorrectly fulfilled, we'll make it right in accordance with our Returns & Refund Policy.

You will normally not need to return a damaged or defective printed product unless we specifically ask you to do so.

Incorrect Delivery Address

Please check your delivery address carefully before completing your order.

If you notice an error after placing your order, contact us as quickly as possible at service@historyfront.com.

We will try to update the address before production or dispatch, but we cannot guarantee that changes will be possible once fulfilment has begun.

If an order cannot be delivered because an incorrect or incomplete address was supplied, additional costs may apply to resend the order where permitted by applicable law.

Customs, Duties & Import Charges

We fulfil products from facilities in multiple countries and regions.

Where possible, orders are fulfilled within or close to the customer's destination region. However, this cannot always be guaranteed.

Some international shipments may therefore be subject to customs duties, import taxes, handling charges or other fees imposed by the destination country.

Where these charges have not already been collected or prepaid, the recipient may be responsible for paying them.

Customs rules and thresholds vary by country, and History Front does not control charges imposed independently by customs authorities or delivery providers.

Where taxes, duties or other charges are collected by us at checkout, this will be handled in accordance with the applicable rules for your order.

Specialist Products & Antiques

Certain specialist products, historical reproductions, antiques, fragile items, oversized products or other products that require specialist delivery may not qualify for our standard free worldwide shipping offer.

These products may require:

• Specialist packaging

• Insured delivery

• Additional handling

• Age or identity verification where applicable

• Different couriers

• Additional shipping charges

Where additional delivery charges or conditions apply, they will be stated on the relevant product page or during checkout before you complete your purchase.

Fragile Products

Products such as mugs, framed artwork and other fragile items are packaged appropriately for transportation.

If a fragile product arrives damaged, please contact us with your order number and photographs of the item and packaging so that we can investigate and arrange an appropriate resolution.

Frequently Asked Questions

How can I track my order?

Once your order has been produced and dispatched, you'll normally receive a shipping confirmation email containing your tracking information where tracking is available.

Tracking may take a short period to update after dispatch.

How long will my order take to arrive?

Most printed products require approximately 2–5 business days for production before shipping.

Delivery time after dispatch depends on your location, production facility and shipping carrier.

The estimated delivery information provided with your order will normally give you the most accurate indication of when your package should arrive.

Why hasn't my order shipped yet?

Most History Front products are produced individually after you place your order.

An order showing as being fulfilled or processed therefore doesn't necessarily mean there is a problem — your product may simply still be in production.

Why are my items arriving separately?

Different products can sometimes be produced at different facilities.

If this happens, your order may be divided into multiple shipments and you'll normally receive separate tracking information.

Will I have to pay customs fees?

Most orders are fulfilled as locally as reasonably possible, but some products may need to cross international borders.

Depending on the destination, value and origin of the shipment, customs duties, taxes or handling charges may apply.

Where these charges have not already been collected or prepaid, they may be payable by the recipient.

What should I do if my order hasn't arrived?

First, check the tracking information provided in your shipping confirmation.

If the estimated delivery date has passed and there has been no tracking movement for several business days, contact us at service@historyfront.com with your order number and we'll investigate.

Contact Us

For questions about shipping, delivery or tracking your History Front order, please contact:

History Front
Email: support@historyfront.com

Please include your order number whenever possible so we can help you as quickly as possible.

Thank you for choosing History Front.